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Clara on the Phone

Clara isn’t just text-based. Customers can call your business and talk to Clara directly. She can:
  • Answer calls instantly (no more waiting on hold)
  • Answer questions about hours, pricing, services
  • Book appointments by collecting dates and times
  • Take messages for human staff to follow up
  • Handle call routing (transfer to a real person if needed)

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How It Works

When a customer calls your business number:
  1. Clara answers (she sounds like a real person)
  2. She listens to what they need
  3. She answers questions or books an appointment
  4. If needed, she transfers the call to a staff member
You get a notification of missed calls, messages, and scheduled appointments—all in your https://agentclara.app/chats inbox.

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Getting Started with Voice

To set up voice calls:
1

Get a Phone Number

Go to https://agentclara.app/integrations/phone-numbersChoose:
  • Get a new number - We’ll give you a local number (costs ~$2-5/month)
  • Use your existing number - Redirect your current business number to Clara (requires carrier setup)
Click Get Number and follow the steps.
2

Teach Clara About Calls

Go to https://agentclara.app/agent > Voice PersonalityTell Clara:
  • How to greet callers (“Hi, thanks for calling Beautiful Cuts!”)
  • What information to collect
  • When to transfer calls to a human
Add this to your system prompt:
“You’re Clara, our phone assistant. Greet callers warmly. If you can’t help, ask for their phone number and say we’ll call them back.”
3

Connect Your Calendar

If Clara is booking appointments, she needs to see when you’re available.Go to https://agentclara.app/integrations > CalendarConnect Google Calendar, Outlook, or Calendly.
4

Test It

Call your new phone number from your cell phone. Clara should answer. Try:
  • “What are your hours?”
  • “Can I book an appointment?”
  • “Do you offer [service]?”
If she answers wrong, go back and add information to her knowledge base.

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Voice Channels

Inbound Calls

Customers call you → Clara answers

Voicemail

Customer leaves a message → Clara transcribes it

Outbound Campaigns

Clara calls customers (by the thousands) for marketing or follow-ups

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View Call Records

All calls show up in your https://agentclara.app/chats inbox. Each call shows:
  • Who called (their phone number)
  • When (date and time)
  • Duration (how long the call lasted)
  • Transcript (what was said)
  • Outcome (appointment booked, message left, etc.)
Click a call to see the full conversation and take action.

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What’s Next?

Questions? Email support@agentclara.ai