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Outbound Calling at Scale

Instead of manually calling customers one by one, let Clara do it. She can:
  • Call hundreds or thousands of customers in minutes
  • Deliver consistent messaging (every call has the same quality)
  • Book appointments directly from the call
  • Handle objections intelligently
  • Log results automatically (no manual data entry)

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How It Works

  1. You upload a list - CSV file with phone numbers (or we can pull from your contacts)
  2. Write a script - What Clara should say
  3. Set the timing - When to start calling (respecting business hours)
  4. Clara calls - She reaches out to each customer, one by one
  5. Log results - Appointments booked, messages left, objections handled
  6. Review analytics - See what worked and what didn’t
Result: 10-15 hours of calling work, automated in 30 minutes of setup.

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Use Cases

Appointment Reminders

“This is Clara reminding you of your appointment tomorrow at 2pm. Press 1 to confirm.”

Lead Qualification

“Hi, we have a special offer this week. Are you interested in learning more?”

Win-Back Campaigns

“We miss you! It’s been 3 months. Can we get you back in?”

Survey/Feedback

“Quick question: How was your recent visit? Rate 1-5.”

Event Invitations

“You’re invited to our workshop next Saturday. Want to register?”

Upsell/Cross-Sell

“We have a new service you might love. Want to hear about it?”

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Campaign Management

Go to https://agentclara.app/launch/outbound to manage campaigns. You’ll see:
  • Active campaigns (currently calling)
  • Completed campaigns (finished)
  • Results (appointments booked, calls made, etc.)
  • Call recordings (listen to any call)

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Campaign Tabs

Campaigns

Create, edit, and manage campaigns

Templates

Pre-written scripts you can reuse

Bookings

Appointments booked from outbound calls

Settings

Configure calling rules and times

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Key Features

Intelligent Dialing
  • Clara recognizes voicemail and leaves messages
  • She handles objections (“I’m not interested” → “I understand…”)
  • She books appointments automatically
Smart Timing
  • Respects business hours (doesn’t call at midnight)
  • Spreads calls throughout the day (doesn’t call 1,000 people at 9am)
  • Timezone-aware (calls during their business hours, not yours)
Compliance
  • TCPA-compliant (hits Do Not Call list, respects opt-outs)
  • Call recording and consent handling
  • Detailed audit trail for compliance
Analytics
  • See exactly how many calls were made
  • How many answered, how many voicemails
  • How many appointments booked
  • Listen to any call recording

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Quick Start

1

Go to Outbound

Go to https://agentclara.app/launch/outbound
2

Create Campaign

Click “Create New Campaign”
3

Upload Contacts

  • Option A: Upload a CSV file (phone, name, context)
  • Option B: Select contacts from your existing database
The system will validate phone numbers.
4

Write Your Script

Tell Clara what to say. Keep it natural:
“Hi [Name], this is Clara calling on behalf of [Business]. I’m reaching out because we have a new service you might be interested in. Do you have a quick minute?”
Pro tip: Write like you’re having a real conversation, not reading a script.
5

Set Timing

  • When to start: Today, tomorrow, or schedule for later
  • Call window: 9am-5pm, 10am-8pm, etc.
  • Timezone: Your timezone or customer’s timezone
  • Rate: Spread calls (don’t overwhelm people)
Example: Start Monday, call between 9am-5pm, one call per minute.
6

Review & Launch

Preview your script, check your contact list, and click “Launch Campaign”Clara starts calling immediately (or at the scheduled time).

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Campaign Types

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Appointment Reminders

“Hi [Name], this is Clara from [Business]. I’m calling to remind you of your appointment tomorrow at [time]. Press 1 to confirm, 2 to reschedule.” ✅ Best for: Reducing no-shows

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Lead Follow-Up

“Hi [Name], this is Clara. We met last week and I promised to follow up about [topic]. Are you still interested?” ✅ Best for: Keeping leads warm

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Survey/NPS

“Hi [Name], quick question: How would you rate your recent visit? Press 1-5.” ✅ Best for: Getting feedback quickly

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Event Promotion

“Hi [Name], you’re invited to [event]. It’s [date] at [location]. Want to register? Press 1 for yes.” ✅ Best for: Driving attendance

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Viewing Results

After launching, watch your campaign dashboard update in real-time:
  • Calls Made - How many numbers Clara has reached
  • Answered - Live conversations
  • Voicemail - Left messages
  • Appointments Booked - From successful calls
  • Conversion Rate - % of calls that converted
Click any call to see:
  • Full transcript - What was said
  • Recording - Listen to the call
  • Outcome - What happened (booked, voicemail, declined, etc.)

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Managing Active Campaigns

While a campaign is running, you can:
  • Pause - Stop calling (resume later)
  • Stop - End the campaign
  • Adjust rate - Speed up or slow down calling
  • Add contacts - Upload more numbers mid-campaign
Go to https://agentclara.app/launch/outbound > Your Campaign > Settings.
Outbound calling has legal requirements. We handle most of it, but you need:
  • ✅ Right to call these people (they’re existing customers or opted in)
  • ✅ Calling time compliance (respects Do Not Call, business hours)
  • ✅ Recording consent (Clara mentions “This call may be recorded”)
Read Compliance for full details.

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What’s Next?

Questions? Email support@agentclara.ai